FAQ

Useful information for all our activities
Who is BC Nectars?

BC Nectars supplies different online stores and many of the major storefront dispensaries found in Vancouver, BC in addition to selling under our own brand. We specialize in therapeutic marijuana extracts and use only the best bud and shake to liquefy our concentrates.

If you’d like to know more about us, visit Our Story page to continue reading.

What are our products?

BC Nectars specializes in therapeutic marijuana extracts . A cannabis extract is oil that concentrates the marijuana plant’s chemical compounds, such as CBD and THC.

Continue reading on Our Products page for more information.

What is CBD and THC?

Cannabidiol (CBD) is one of at least 113 active cannabinoids identified in cannabis. It is a major phytocannabinoid, accounting for up to 40% of the plant’s extract.

Tetrahydrocannabinol (THC) is the principal psychoactive constituent (or cannabinoid) of cannabis. It is an amber or gold colored entity that can appear solid and shiny when cold, or viscous and sticky if warmed.

Continue reading on Our Products page for more information.

What is Bitcoin?

Bitcoin is a form of crypto-currency and is our primary method of payment.

What are the logistics of paying with Bitcoin?

When you make a deposit or checkout your cart, the system will create a new unpaid invoice for your account. You must promptly send payment to the bitcoin address attached to it (viewable on the current deposit or cart page as well as on your account). The system will email you a reminder every 2 hours with an updated total, since bitcoin fluctuates frequently, then cancel the invoice after 4 attempts if you didn’t send any payment. If you transfer the bitcoin in time, it will register within a few minutes and prevent cancellation, but we require 6 confirmations in the bitcoin network (typically these take 10-15 minutes each) before we accept payment and release your shipment.

Where do you get the real time CAD to XBT exchange rates from?

We grab the currency exchange rate from xe.com.

What else can I pay with?

Although we strongly recommend using Bitcoin, we now support using Interac e-Transfers for any deposits or cart payments. If you cannot use either of these online methods you can mail a money order issued to BC Nectars at 207-8495 Jellicoe Street, Vancouver, British Columbia, Canada, V5S 2J4.

What are the logistics of paying with eTransfer?

When you make a deposit or checkout your cart, the system will create a new unpaid invoice for your account. You must promptly send payment to the receiving email address for your invoice, by filling out the e-Transfer with the question “Requested BC Nectars Password” and associated password for your invoice, and placing the invoice number in the message field. The system will cancel your invoice after 2 days if you didn’t send any payment within 1 day. If you send the transfer in time, please allow 1 day for manual processing of the payment before we prepare your shipment. Interac e-Transfers cost $5.00 to use because they are not automated like bitcoin, but this fee is waived for invoices over $200.00.

How do I receive my shipment?

We ship within 1 business day after payment is received, unless there is a back order for the product.
Shipping is a flat $10 rate for anywhere in B.C, $16 anywhere else in Canada, using Purolator.

Depending on where you live, Purolator can take between 1-5 business days to deliver your package.

What are your Terms and Conditions?
What is your return policy?

We will exchange any defective product you may encounter (free of charge x 2). Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

For more information on our satisfaction policy

Do I have to use cookies?

Cookies are required for certain functionality on our website.


Please refer to our Cookie Policy for more information.

Do I have to use JavaScript?

Yes, our website only functions with JavaScript enabled at this time.

This is a demo store to show you our history and our tools. Feel free to explore but you won't be able to purchase anything. Dismiss